note4dPrivacy Policy

This page describes what we collect when you use note4d and how we keep that data protected. We at note4d take your privacy seriously. When you create an account, deposit funds via QRIS, e-wallet, mobile banking, local payment, or bank transfer, or engage with our sports markets and games, we collect information necessary to verify your identity, process your payments, and comply with applicable regulations.

Our privacy practices are designed to be transparent. We explain what data we collect, how we use it, who has access to it, and what rights you have over your information. We do not sell your personal data to third parties. We share information only with payment processors, compliance partners, and where required by law.

If you have questions about how we handle your data or wish to exercise your privacy rights, our support team can assist you.

What Data We Collect on note4d

We at note4d collect different categories of data depending on how you use our platform. When you create an account, we collect your name, email address, phone number, and date of birth. We also collect identity document details—such as your ID card number—to verify your eligibility and comply with Know Your Customer (KYC) regulations.

When you deposit funds on note4d, we collect transaction data: the payment method you used (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment), the amount, the date and time, and your account balance before and after the transaction. We retain this data to process refunds, investigate disputes, and comply with anti-money-laundering requirements.

We also collect usage data: which games or sports markets you access, how long you spend on each section, and which features you use. We use this data to improve our platform, understand user preferences, and detect fraudulent activity. We do not collect this data to profile you or sell insights to third parties.

How We Use Your Data on note4d

We at note4d use your data for specific, legitimate purposes. We use your identity information to verify your eligibility to use our platform and to comply with KYC and anti-money-laundering regulations. We use your payment data to process deposits and withdrawals, to reconcile transactions, and to investigate disputes or suspected fraud.

We use your usage data to improve our platform—for example, to identify which features are popular, which games users prefer, and where the user experience can be enhanced. We also use this data to detect suspicious activity, such as multiple failed login attempts or unusual transaction patterns, which may indicate account compromise or fraud.

We do not use your data for marketing purposes unless you have explicitly opted in. We do not sell your data to third parties. We do not use your data to build profiles for sale to advertisers or data brokers.

Third-Party Processors and Data Sharing on note4d

We at note4d work with third-party processors to operate our platform. Our payment processors—the companies that handle online payment, e-wallet, mobile banking, local payment, and bank transfers—receive your payment data to process transactions. These processors are bound by confidentiality agreements and are required to protect your data according to applicable standards.

Our hosting provider stores our servers and databases. Our servers may be located outside your jurisdiction. By using note4d, you acknowledge that your data may be processed and stored outside your country of residence. We ensure that our hosting provider maintains appropriate security measures to protect your data.

We may share your data with law enforcement or regulatory authorities if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud.

Your Rights and Data Protection on note4d

We at note4d recognise your rights over your personal data. You have the right to request access to the data we hold about you. You can contact our support team to request a copy of your personal information. We will provide this information within a reasonable timeframe, typically within 30 days.

You have the right to request correction of inaccurate data. If you believe that information we hold about you is incorrect, you can request that we update it. You also have the right to request deletion of your data, subject to our legal obligations to retain certain information for compliance purposes.

You have the right to object to certain uses of your data. For example, if we use your data for analytics or fraud detection, you may request that we limit such use. However, some data processing is necessary to operate note4d and comply with law, and we cannot delete or restrict this processing.

Cookies and Tracking on note4d

We at note4d use cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and track your activity on note4d. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).

We use cookies to improve our platform, understand how users interact with note4d, and detect fraud. We do not use cookies to track you across other websites or to build profiles for sale to third parties. You can disable cookies in your browser settings, but this may affect your ability to use certain features of note4d.

Data Retention and Security on note4d

We at note4d retain your data for as long as necessary to provide our services and comply with applicable law. Identity and payment data are typically retained for at least five years to comply with anti-money-laundering and tax regulations. Usage data is typically retained for one to two years.

We protect your data using industry-standard security measures, including encryption, secure storage, and access controls. We limit access to your data to employees and contractors who need it to perform their duties. We conduct regular security audits and penetration testing to identify and address vulnerabilities.

However, no security system is completely secure. We cannot guarantee that your data will never be compromised. If we discover a security breach that affects your data, we will notify you as required by applicable law.

Contact Us About Your Privacy on note4d

If you have questions about our privacy practices, wish to exercise your privacy rights, or believe that we have mishandled your data, you can contact our support team. You can reach us via email or live chat through our FAQ page. We aim to respond to all privacy inquiries within 30 days.

If you are in Jakarta, Surabaya, Bandung, Medan, or elsewhere, and you have concerns about how we handle your data, you can also contact your local data protection authority. We are committed to cooperating with regulatory authorities to resolve privacy complaints.

We at note4d are committed to protecting your privacy and operating transparently. Our privacy practices reflect our commitment to user security and data protection. By using note4d, you acknowledge that you have read and understood this privacy policy. If you do not agree with our practices, you should not use our platform. For more information about our policies, visit our terms and conditions or legal notice page.